Warranty Coverage for RV Generators
We are so confident in our Cummins Onan RV generators, we back them with a 3-year limited warranty. The longest, most comprehensive warranty in the business. And it's transferable from one owner to another if you decide to sell your RV during the generator warranty period.
The Cummins Onan RV warranty covers virtually everything that could go wrong during the first two years of operation. In addition, it covers parts and labor on major power train and generator parts during the third year. For complete details, talk to your local Cummins Onan certified service and parts dealer or call 1-800-888-6626.
Frequently Asked RV Warranty Questions
How do I know if my Cummins Onan RV generator is still under warranty?
It depends on the in-service date of the generator. The warranty on your set began on its in-service date--the day the set was purchased from a dealer, distributor or factory by its original owner. The warranty on the set is valid for three years from that date, regardless of whether you are the original owner or bought the generator used from a previous owner. Because a generator may remain in a dealer's inventory for an indeterminate amount of time before being sold to an end user, the date that a set was manufactured is not always a reliable indicator of its warranty status.
Can I purchase an extended warranty?
You can in the first year after the date of delivery to the first retail purchaser. For an additional charge, full coverage can be extended to five years, through the Cummins Onan Care Extended Warranty. Talk to your Cummins Onan certified dealer for details.
How do I request warranty service on my generator?
Gather your generator records and contact an Cummins Onan certified dealer or distributor. If your set needs service and is still under warranty, you will need some proof of its original in-service date to receive warranty service. If you need help locating the nearest Cummins Onan certified service location, use the Service Finder on this site or call 1-800-888-6626.
What is NOT covered by the Cummins Onan warranty?
Problems caused by improper maintenance or misuse of the generator are not covered by warranty, even if they occur during the warranty period. The Cummins Onan warranty is the most comprehensive in the business, but it's essential that you read and follow the maintenance schedule, operating instructions and generator exercise recommendation in your Operator Manual. Generator problems caused by improper maintenance or misuse of the set are not covered by warranty. For example, if a gasoline generator is not used often enough, fuel "varnish" can accumulate in the carburetor and fuel pump. If severe enough, this varnishing can require the replacement of the affected parts. Because this can be prevented by the owner with proper use, it is not a warrantable condition and any parts and labor would be at the owner's expense.
